Anchor Installs RED

Terms of Service

Master Terms of Service Agreement
Version 6.0 - April 2026 Edition

Effective Date: April 14, 2026

IMPORTANT NOTICE

This Master Terms of Service Agreement ("Agreement") governs all services ("Services") provided by Anchor RED, a division of Anchor Installs, LLC ("Provider"), to any enrolled Member ("Member"). Provider operates as a membership-based real estate sign management platform. Membership is required before any Services will be performed.

This Agreement applies to all Members, including individual agents, teams, brokerages, and related real estate organizations utilizing the Anchor RED platform.

Provider Contact Information
Anchor RED · 700 N. Jim Wright Freeway, Suite H-1 · White Settlement, TX 76108 · Email: info@anchorinstalls.com

Article 1 – Definitions

1.1 Provider

Provider means Anchor RED, a division of Anchor Installs, LLC, including its owners, employees, representatives, subcontractors, affiliates, vendors, and authorized personnel.

1.2 Member

Member means any individual or business entity enrolled in an active Anchor RED membership plan.

1.3 Services

Services may include, but are not limited to:

1.4 Equipment

Equipment includes all sign-related materials, including but not limited to:

All Member sign equipment stored within the Anchor RED ecosystem must remain under Provider custody.

Initial intake of Member signage at onboarding is included.

Additional intake or retrieval trips may be billed at $75 per trip.

1.5 Completed Sign Set Requirement

Members are responsible for supplying a complete sign set before installation.

A complete sign set includes all necessary signage materials required to perform installation.

If a Member supplies incomplete materials:

1.6 HQ1 Service Area and Mileage

Mileage originates from Provider headquarters located at:

700 N. Jim Wright Freeway, Suite H-1, White Settlement, TX 76108

The first sixty (60) miles round-trip are included.

Mileage beyond sixty (60) round-trip miles is billed at $1.25 per mile.

Mileage charges are separate from Credits.

1.7 Credits

One (1) Credit equals one complete service lifecycle consisting of:

Inherited signs installed by another company but removed by Provider consume one full Credit.

Additional Credits are billed at $49 per Credit.

Credits:

1.8 Credit Renewal

Credits renew monthly on the Member billing anniversary date.

Unused baseline Credits:

1.9 Shared Credits

Shared Credit pools are permitted only within Team and Brokerage memberships.

Single-agent memberships may not share Credits with unrelated accounts.

1.10 Membership Discount

Active Members may receive discounts on eligible signage-related products and accessories as determined by Provider.

Provider reserves the right to modify discount eligibility, vendor participation, or discount structures at any time.

1.11 Technology Platform

The Rexi platform enables Members to:

Provider does not guarantee uninterrupted platform availability.

Article 2 – Agreement Structure

2.1 This Agreement governs all Services performed by Provider.

2.2 By enrolling in membership, requesting Services, or allowing Provider to perform work, Member agrees to be bound by this Agreement.

2.3 Provider reserves the right to modify this Agreement at any time. Notice may be provided through:

2.4 Continued use of Services after notice constitutes acceptance of revised terms.

2.5 This Agreement controls over any prior marketing materials, verbal discussions, text messages, emails, proposals, or advertisements.

Article 3 – Membership Requirements

3.1 Membership is required before Services will be performed.

3.2 Members must:

3.3 Provider reserves the right to approve, reject, suspend, or terminate any membership at Provider discretion.

3.4 Team and Brokerage memberships require a single payment source.

3.5 Brokerage or Team administrators may manage users, seats, and operational permissions within approved account structures.

Article 4 – Scope of Services

4.1 Membership Services may include:

4.2 Membership does not include:

4.3 Provider reserves the right to refuse Services when:

Article 5 – Service Requests

5.1 Service requests must be submitted through Provider-approved communication channels or platform systems.

5.2 Members are responsible for providing:

5.3 Provider is not responsible for delays caused by inaccurate or incomplete information.

5.4 Requested service dates are requests only and are not guaranteed unless expressly confirmed by Provider.

Article 6 – Service Windows and Scheduling

6.1 Standard Service Window

Standard service requests are generally completed within seventy-two (72) business hours during normal operational scheduling windows.

Scheduling windows are subject to:

6.2 Expedited Service

Expedited or Same-Day Service means service requested for completion within twenty-four (24) business hours during normal business operations Monday through Saturday.

Expedited requests:

Approved expedited requests incur a $25 expedited service fee.

6.3 Route Optimization

Provider reserves the right to:

To maintain operational efficiency and routing density.

Article 7 – Member Responsibilities

7.1 Members are responsible for:

7.2 Members assume responsibility for:

7.3 Members must promptly notify Provider regarding:

Article 8 – Provider Rights

8.1 Provider reserves the right to:

8.2 Provider is under no obligation to perform Services that conflict with:

8.3 No Self-Install Policy

Once signs, riders, hardware, or related materials are placed into Provider custody:

Centralized custody and operational control are foundational components of the Anchor RED platform.

Article 9 – Billing and Membership Terms

9.1 Membership Structure

Current membership structures may include:

9.2 Agent Membership

Standard Agent Membership currently includes:

Additional Credits are billed at $49 each.

9.3 Commitment Terms

Membership plans may require minimum commitment periods as determined by Provider.

9.4 Automatic Billing

Membership fees are automatically charged on recurring billing dates.

9.5 Failed Payments

Failed or declined payments may result in:

9.6 Membership Pricing Adjustments

Provider reserves the right to modify:

Based on:

Continued use of Services after notice constitutes acceptance of revised pricing.

9.7 Non-Refundable Membership Fees

Membership fees reserve operational capacity and infrastructure allocation.

Membership fees are non-refundable once billed.

Article 10 – Storage Rules

10.1 Storage Allowance

Storage allotments are tied directly to Credit allocations.

Each Credit includes storage capacity for up to two (2) standard signs.

10.2 Storage Overage

Signs exceeding included storage allotments are billed at $2.50 per sign per month.

10.3 Storage Liability

Storage is provided as an operational convenience and not as insured warehouse storage.

Members are responsible for insuring their own signage assets.

10.4 Theft and Damage

Provider is not responsible for:

10.5 Abandoned Equipment

Unclaimed or abandoned equipment may be disposed of after thirty (30) days following reasonable contact attempts.

Article 11 – Credit System

11.1 Credit Application

Credits apply toward:

11.2 Exclusions

Credits do not apply toward:

11.3 No Rollover

Unused baseline Credits expire at the end of each billing cycle.

Article 12 – Credits and Operational Capacity

12.1 Operational Capacity

Credits represent reserved operational capacity within the Anchor RED ecosystem.

Credits are intended to support:

12.2 Baseline Capacity

Baseline Credits selected at onboarding establish the operational allocation reserved for the applicable account.

12.3 Credit Increases

Additional Credits may be added at any time and take effect immediately upon approval and billing.

12.4 Add-On Credits

All additional Credits are billed at $49 each.

Unused add-on Credits may roll forward into subsequent billing cycles.

Article 13 – Rider Add-Ons and Maintenance Requests

13.1 Rider Services

Rider-related services include:

Rider service requests are billed at $15 per dispatched trip.

13.2 Maintenance Requests

Maintenance requests may include:

Maintenance dispatches consume one (1) full Credit per trip.

13.3 Access Failure

If service cannot be completed due to:

Provider may:

Article 14 – Property Access and Trespass Liability

14.1 Member is solely responsible for ensuring Provider has lawful authority to access requested properties.

14.2 If property access is later disputed, Member agrees to indemnify and hold Provider harmless from all related claims, costs, damages, or liabilities.

Provider has no obligation to independently verify ownership or access rights.

Article 15 – Technology Platform

15.1 The Rexi platform is provided as a convenience tool.

15.2 Provider does not guarantee:

15.3 Provider reserves the right to modify, suspend, or discontinue platform features at any time.

15.4 Platform records are not a substitute for Member-maintained business records.

Article 16 – Weather and Safety Policy

16.1 Provider reserves the right to suspend, delay, reschedule, or refuse service whenever weather or field conditions create operational or safety concerns.

16.2 Weather-related safety concerns may include:

16.3 Field crew safety decisions are final.

16.4 Provider shall not be liable for delays caused by weather-related operational suspensions.

Article 17 – Insurance and Risk Allocation

17.1 Provider maintains general liability insurance at levels determined appropriate by Provider.

17.2 Members are responsible for maintaining adequate business and property insurance.

17.3 Provider is not responsible for:

Article 18 – Limitation of Liability

18.1 To the fullest extent permitted by law, Provider’s total cumulative liability shall not exceed the amount paid by Member for the specific Service giving rise to the claim.

18.2 Provider shall not be liable for:

Article 19 – Indemnification

Member agrees to indemnify, defend, and hold Provider harmless from all claims, liabilities, damages, costs, attorney fees, or expenses arising from:

Article 20 – Warranty Disclaimer

All Services and platform functionality are provided “as is” and “as available.”

Provider disclaims all implied warranties, including:

Provider does not guarantee:

Article 21 – Force Majeure

Provider is not liable for delays or failures caused by events outside Provider control, including:

Article 22 – Suspension and Termination

22.1 Provider may suspend or terminate memberships for:

22.2 Upon termination:

Article 23 – Arbitration

Except for collection matters, disputes arising from this Agreement shall be resolved through binding arbitration in Tarrant County, Texas.

Arbitration shall be conducted before a single arbitrator pursuant to AAA or JAMS rules at Provider election.

Article 24 – Class Action Waiver

Members agree disputes may only be brought individually and not as part of any class, collective, or representative action.

Article 25 – Jury Trial Waiver

To the fullest extent permitted by law, both parties waive any right to trial by jury.

Article 26 – Collections and Chargebacks

26.1 Collections

Provider may pursue:

For unpaid balances.

26.2 Collection Costs

Members are responsible for:

26.3 Chargebacks

If a Member initiates a chargeback or payment dispute:

Article 27 – Notices

Notices to Provider shall be sent to: info@anchorinstalls.com

Provider may deliver notices to Members through:

Article 28 – Severability

If any provision of this Agreement is found invalid or unenforceable, remaining provisions shall remain in full force and effect.

Article 29 – Entire Agreement

This Agreement constitutes the entire agreement between Provider and Member regarding the subject matter herein.

This Agreement supersedes all prior oral or written understandings.

No waiver or modification shall be effective unless issued in writing by Provider.

Website Terms of Use

By accessing or using the Provider website, users agree to comply with all applicable laws and these Terms.

Users may not:

All website materials, branding, graphics, text, and platform functionality are owned by Anchor Installs, LLC and protected under applicable intellectual property laws.

Provider reserves the right to revise website terms at any time.

Contact Information

Anchor Installs RED

Email: info@anchorinstalls.com

For questions about these Terms of Service, please contact us at the email address above.

See also our Privacy Policy and End-User License Agreement.

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