Frequently Asked Questions

Anchor Installs Red is a professional sign installation and management service designed specifically for real estate professionals. We handle the installation, removal, and maintenance of your real estate signs so you can focus on what you do best - selling homes.

Getting started is easy:

• Visit our signup page
• Choose your membership plan
• Create your account with your business information
• Add a payment method
• Start submitting work orders immediately

We currently service select metropolitan areas. During signup, you'll be able to confirm whether your properties fall within our service area. Contact us if you're unsure about coverage in your location.

We offer three membership tiers:

• Starter: Perfect for individual agents just getting started. Includes 5 active properties.
• Professional: Ideal for established agents. Includes 15 active properties with priority support.
• Enterprise: Designed for teams and high-volume agents. Unlimited active properties with dedicated support.

Visit our membership page for detailed pricing and features.

With a 6-month commitment, you save $50/month on your membership fee. You're billed monthly at the reduced rate but commit to staying for at least 6 months. Month-to-month plans offer full flexibility with no long-term commitment but at our standard rate.

In addition to your monthly membership, you pay a per-service fee each time we install, remove, or service a sign. This covers the cost of our technician dispatching to your property. Fees vary by service type and are clearly shown when you create a work order.

Yes! You can change your membership tier at any time. Upgrades take effect immediately, and you'll be prorated for the remainder of your billing cycle. Downgrades take effect at the start of your next billing period.

Your membership fee is billed at the beginning of each month. Per-service fees are charged when the work order is completed. All charges appear on a single invoice through our secure QuickBooks payment system.

We install all standard real estate signage including:

• Post signs (wooden and metal)
• Panel signs and riders
• Directional signs
• Open house signs
• Coming soon and sold riders
• Custom sign components

Standard installation requests are typically completed within 24-48 business hours. Rush orders are available for same-day or next-day service (additional fees may apply). You'll receive real-time updates on your order status through your dashboard.

You can use your own signs, or we can provide signs for you. If you have existing signs, we'll pick them up, store them, and install them at your properties. We also offer sign inventory management so you always know what's in stock.

Simply submit a removal work order through your dashboard. We'll remove the sign within our standard timeframe and return it to your inventory or dispose of it per your instructions. You can also request a "SOLD" rider installation before final removal.

From your dashboard:

• Click "New Work Order" or the + button
• Enter the property address
• Select the service type (install, remove, service)
• Add any special instructions
• Submit and track progress in real-time

Yes! Account owners can invite team members through the Team section. Team members can create work orders and view properties, while billing and account management remains with the account owner.

Go to the Billing section in your dashboard. You can add, remove, or update payment methods at any time. We accept all major credit cards through our secure QuickBooks payment integration.

Your dashboard shows all active properties with their current sign status. You can view details, see installation photos, and manage each property individually. The map view helps you visualize all your listings at once.

Month-to-month members can cancel at any time with no penalty. If you're on a 6-month commitment, early cancellation may be subject to fees as outlined in our Terms of Service. All outstanding work orders must be completed or canceled before account closure.

We take care when handling your signs. If damage occurs during our service, we'll work with you to resolve it. Signs damaged due to weather, vandalism, or other external factors are the property owner's responsibility but we can help with replacements.

We take data security seriously. All data is encrypted in transit and at rest. Payment information is processed through PCI-compliant QuickBooks Payments. See our full Privacy Policy for details.